Network Specialist

Full-time | Dhaka, BD

Our Global IT team focuses on providing the best quality service we can possibly offer. Working hand-in-hand with our US team, we expect our new Network Specialist to be customer focused, with a growth mindset. We are looking for someone who is passion and knowledgeable about networking and IT infrastructures, and who is actively looking to grow with us. If this sound like you, we can't wait to see your application!

Responsibilities (Including but not limited to):
  • Network architecture (Firewall, Router, WLC and Cisco based) design, administration and troubleshooting
  • Directory Services (Active Directory) design, administration and troubleshooting
  • Deep packet analysis using network tools (Sniffer/Wireshark)
  • Support corporate users and the helpdesk as Tier 2 and Tier 3. If necessary need to visit end user to satisfy or resolve the issues
  • Mentor junior members of technical support staff.  Both in real-time and scheduled hands-on sessions
  • Educate members of adjacent departments as to how the IT systems relate to what they do. (Explain complex technical theories and systems in a non-complex way)
  • Be the gatekeeper for all IT system images. (firewalls, routers, WAPs, etc…)
  • Be expected to work during both normal business hours and maintenance/ emergency windows outside of normal hours.
  • Perform functions related to network security, including necessary penetration testing
  • Datacenter & Virtualization design
  • IT project management
  • Bachelor's degree or equivalent
  • 6 years’ experience with IT, Networking, and Vendor Management
  • Strong troubleshooting and documentation skills
  • Ability to meet tight deadlines and manage multiple projects
  • Excellent written, verbal and presentation skills
  • This job requires roaster duties (Day/Hybrid/Night)